Privacy Policy
Website: http://buddiespoint.com
Owner/Operator: BuddiesPoint
Contact Email: business@buddiespoint.com
At Buddies Points, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you shop on our ecommerce platform.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Details: Name, email address, phone number, shipping/billing address.
- Payment Information: We do not store sensitive payment details (like full card numbers or UPI PIN). Payments are processed securely by third-party payment gateways.
- Order Information: Product details, purchase history, transaction records.
- Automatic Data: IP address, browser type, device details, cookies, and site usage data (for analytics and performance improvements).
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Send order confirmations, updates, and shipping details.
- Provide customer support and handle returns/refunds.
- Improve our services, products, and website experience.
- Personalize recommendations and offers.
- Comply with legal and security requirements.
3. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in and remember your cart.
- Analyze traffic and improve site performance.
- Show you personalized deals and offers.
You can disable cookies in your browser, but some features may not work properly.
4. Sharing of Information
We do not sell your personal information. We may share your data only with:
- Service Providers: Delivery partners, payment gateways, analytics providers.
- Legal Authorities: If required by law or to prevent fraud/security risks.
- Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred.
5. Data Security
We use appropriate technical and organizational measures (encryption, secure servers, SSL certificates) to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request data portability.
You can make such requests by contacting us at [आपका सपोर्ट ईमेल].
7. Data Retention
We retain your personal information as long as necessary to complete orders, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated Effective Date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
business@buddiespoint.com